For users who would like to access program certificates give them the following directions.

• Go to the URL: https://dukeim.learningcenter.com
• On the Log In Screen that appears, enter the email address and password that was used when the user registered in the system.
• If the user does not remember the password, have them enter the email address in the Forget your password? field and select Send Email. They will receive an email with a link to reset their password
• After the user is logged into the system, they will see their name in the upper right corner.
• Select their name and a drop-down menu will appear
• Select My Account from the drop-down menu
• On the My Account screen, the user will have the option to change any of their information. If they do change any of their information, they should select Update Information to save the new information.
• To view receipts, select the My Receipts link at the top of the screen. All receipts should appear on this screen.
• Select the View button to view the Invoice
• On the Invoice screen, the user can select Download/Print PDF to either print or download the invoice.
• Printing: The actual printing steps will vary based on the user’s Internet browser type and version number, but in most cases the user should be able to go to the Internet browser’s top menu to select File and then Print. The Invoice screen that appears after the user selects Download/Print PDF should also have a print icon. The user can mouse over the icons to see which is the print icon.
• Downloading: The actual downloading steps will vary based on the user’s Internet browser type and version number. The Invoice screen that appears after the user selects Download/Print PDF should have a download icon. The user can mouse over the icons to see which is the download icon.