For Program Manager Users:

The Create User screen allows you to add new users to the Learning Center. Here you will be able to enter the user’s account information:

• Username: Enter the user’s email address
• Password: Create a password that is at least 8 characters and includes at least three of the following: upper case letters, lower case letters, numbers and symbols.
• First Name, Last Name, and Email Address: Enter the appropriate information
• Status: The user should be set as Active
• Permission Set: If the user is a learner, this should be “None”. If the new user needs to access the Duke IM Administration Tool then select the correct Permission Set from the drop-down menu. Only Duke Administrators should have a Permission Set.
• Group: All learners should be “Learners.” All Duke Administrators should be “Administrators.” When you start to type the word into the field, the appropriate option will appear as a drop down option.
• Select the appropriate check boxes:
  • Learner: Will allow the user to access the Duke IM Learning Center and view their registered courses    
  • Admin: Will allow the user to access the AdministrationTool
  • Content Reviewer: Select if the user only needs to review course content in the Administration Tool.
  • Send Welcome Email: Select if you would like the new user to receive an email confirming their registration
• To save the user information, click the Create button.
  
  
  

Note: To update a user’s address, phone number, and other information, you will need to select Edit Information on the User Information page that appears. After you have made all of the edits, select Update Information to save the changes.